The consumer commission bench said SpiceJet is 'held liable not only for being deficient in service but also for adopting unfair trade practice towards the complainant'.
SpiceJet has been ordered by the consumer commission to refund a couple's fare and pay Rs 52,000 in compensation. The airline denied the Srinagar couple boarding after their Hajj pilgrimage, leading to the ruling. The commission deemed SpiceJet deficient in service and engaging…
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