Market Samachar

Grievance Redressal

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Market Samachar has designated a Grievance Officer to receive and address user concerns.

Grievance Officer

Until a dedicated Grievance Officer is appointed, all grievance communications received at contact@marketsamachar.in are personally reviewed and responded to by the Founder of Market Samachar. The acknowledgement and resolution timelines below apply in full.

How to file a grievance

1. Send an email to contact@marketsamachar.in with the subject line "Grievance: [brief topic]".
2. Include the following details:
   • Your full name and preferred contact email.
   • The URL or content in question (if applicable).
   • A clear description of the nature of your grievance.
   • Any supporting evidence or screenshots.

Our response timeline

• Acknowledgement — within 24 hours of receipt.
• Resolution — within 15 days of receipt.

Scope

The Grievance Officer handles concerns including but not limited to:

• Content takedown requests.
• Content disputes and corrections.
• Copyright complaints.
• Data-related grievances under the DPDP Act, 2023.
• Reports of harassment, abuse, or unlawful content.

Faster route for content takedown

If your concern is specifically about removing a news headline or snippet from Market Samachar, you can also use our dedicated takedown page — we action those requests promptly without requiring a formal grievance.